FAQ

Are your products vegan and cruelty-free?

Every Nectara product is cruelty-free and paraben-free. Most formulas are also vegan. The Retinol + Collagen Serum, Colloidal Oat + Collagen Moisturizer and Setting Spray contain collagen, so they are not vegan.

Where are your products made?

All of our products are made in North America.

How long does shipping take?

Orders usually ship within a few business days, and you'll get a tracking link by email as soon as your order ships. Standard shipping is free on orders of $70 or more.

Which products should I start with?

A cleanser and a moisturizer make a solid start. Add a serum for a specific goal. Our routine builder lets you filter by skin concern.

I have sensitive skin. Can I use Nectara?

Always patch test a new product on a small area first. If irritation happens, stop using it and check with a dermatologist.

How do I contact you?

Use our contact page and we'll get back to you within 1–2 business days.